Refund policy
Returns & Refund Policy
At Breathix™, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee from the date your order is delivered.
If you are not satisfied with your purchase, you may request a return within this period.
Return Requirements
To be eligible for a return:
- The item must be unused and in its original packaging
- You must provide a valid order number or proof of purchase
- The return request must be made within 30 days of delivery
How to Request a Return
To start a return, please contact us at:
Include the following:
- Your order number
- The reason for your return
Our support team will respond within 24 hours with the next steps.
Refunds
Once your return is received and inspected:
- We will notify you of the approval or rejection of your refund
- If approved, your refund will be processed to your original payment method
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us immediately at:
Include photos of the issue, and we will resolve it as quickly as possible.
Shipping Costs
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Original shipping fees (if any) are non-refundable
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again
- Contact your card provider — processing times may vary
- If you still have not received your refund, contact us at: